Very plush and inviting waiting area. Treatments and blood work are reasonably priced. The staff is attentive and when able to communicate with them are helpful.The communication chain is disappointing. Emails are slowly responded to, order updates and tracking capabilities aren’t initially provided, and you aren’t linked directly to the 3rd party pharmacy if there are concerns. Also, though no fault of Optimize U, the pharmacy was underwhelming.Optimize U is worth giving a try, using its features, I.e, cryo etc, and some of their offered treatments. It is not perfect.